Special features
The messaging service has a few options, such as Live Chat and direct messages. You can also use a Message Filter to decide what sort of messages you do and do not want to receive. CupidTag is a nice option that we haven’t seen before, whereby you can use ‘keywords’ on your profile and use an advanced search function to find these on matching member profiles. There are lots of extended features available to paid members, such as being able to message every user on the site, extended profile space, and being able to browse anonymously.
How to search on JapanCupid.com
If you are looking for how to use the JapanCupid.com search functions, it depends on whether you have access to the standard or advanced search tools. For the basic search, you can look by gender, age range, location, date since they were last live on the site, and whether their profile includes photos. An advanced search is available to paid subscribers along with the messaging services and allows you to filter by more details, including keywords. These are called a CupidTag, and you can add these to your profile to help connect with other members looking for something specific.
JapanCupid.com Safety & Security
Accounts can be created through Facebook, so there is a background verification process in place, although it could be more robust. The site does provide FAQs, but these are quite tricky to find, and most answers to the questions we had were buried away in the Dating Safety guidance! There is the option to make your profile private and to browse anonymously, but you need to have a Gold or Platinum paid membership to use this feature. The JapanCupid.com customer service support is a good system, with contact phone numbers throughout the US, Canada, Australia, the UK, and worldwide so getting help is fairly easy. There is also the option of sending either a direct email or using the contact form on the website.
Conclusion
JapanCupid.com is a well laid out site that is easy to navigate and has a user-friendly interface making it simple to use for everybody. We liked the translation option, meaning that you can read and understand profiles of members, regardless of which country they are in, and which language the profile is written in. Profiles are quite detailed and informative, which provides a lot more information about matches to determine if you are compatible before getting in touch. The contact methods also exceed those of a lot of other dating sites, with Live Chat, IM, and direct contact options available.